Field Service Management System.
Field Dispatch Software.
FSM is an efficient field service management system. It has a multi-functional scheduling console, which realizes the functions of dispatching orders, after-sales and payment, and meets all your needs.
Product Management
FSM establishes a service product library and manages each individual product. Through customizable product templates, establish a multi-dimensional product database, organically combine products with customers, historical services, spare parts, quality assurance and other service elements, and easily respond to the business requirements of various service scenarios.
Spare Parts Management
Field Service Management System quickly supplies inventory and traces history at the same time, so that the use is abundant and the cost is clear.
Multi-level warehouse management - multi-warehouse management, supports cross-regional allocation and circulation.
Spare parts application management - Accurately cover the use process of spare parts, so that the use is counted, and the accounts are written off in real time.
Return and exchange management - supports the function of returning spare parts, and conducts unified management of defective spare parts.
Service Provider/Personnel Management
Field Service Management System empowers service channels and manages direct terminals.
External Settlement - Provide performance settlement function for external service providers, and timely settle expenses.
Field Dispatch Software-Supports service provider spare parts warehouse system construction, efficient allocation, and unified management.
Capability management-Engineer skill management, abstract multiple capability models, and visually view service levels and business capabilities.
Performance appraisal - corresponding performance appraisal rules can be set to automatically calculate engineer performance.
Knowledge and Collaboration
Field Service Management System quickly settles down, intelligently recommends usage scenarios, and truly transforms knowledge into productivity.
Information Bulletin - Send internal management notifications with one click, quickly reach the corresponding team, and improve collaboration efficiency
Smart Notification - Generates a smart daily report based on the team's work situation.
Remote Collaboration - Efficiently organize online meetings and create solutions online.
Intelligent recommendation of knowledge entry pages - to improve the user experience of knowledge base content retrieval.
One-click work transfer to knowledge base - solve the problem that knowledge accumulation is difficult to sustain.
Why Choose FSM Field Service Management System?
Optimize every area of your field service company to reduce unnecessary activities and increase efficiency.
Unlimited regions, global coverage
FSM Field Service Management System support numerous currencies, as well as country-specific taxes, to streamline the payment procedure.
Leading products, leading the industry
Simplify work order management by simplifying the process from request to estimate to service appointment scheduling.
Professional service, highly reliable
Handle your workforce of call center agents, field dispatch software, and multi-skilled field agents using Profiles and Skills.
Free consultation, worry-free after-sales
FSM is an amazing powerhouse of a field service management platform due to their constant development and improvement of their product. Our consultants will continue to provide strong technical support.
Field Service Management System
Enhanced productivity. Profitable growth.