Online Customer Service Automation Software
Zoho Desk's online customer service automation software enables businesses to offer their clients top-tier post-purchase assistance across a range of channels while building customer loyalty and increasing satisfaction over time.
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Who said customer
service is difficult?
Through Zoho Desk workflows we were able to meet or surpass customer expectations while handling urgent situations with ease and provide agents access to consumer data that made their experience smoother and more personalized.
Happier Clients
Happier Clients Fill your clients with joy and watch them fall in love with you! Zoho Desk customer service automation software makes it easier for you to reach out to consumers, provide quick solutions, and facilitate business transactions.
Essentials
Manage all of the cogs and gears that make up your support desk's machine.
SLAs and escalation
Maintain service standards and automatically escalate infractions.
Ticket Distribution
Make certain that each ticket is automatically allocated to the relevant agent.
Workflows
Create rules to change fields, generate warnings, create tasks, and carry out activities.
Notification policies
Inform consumers and agents about the status of their tickets automatically.
Layouts
Gather and save information about service procedures.
Serve Your Clients
Build strong, sustainable businesses through providing excellent customer service and creating long-term, meaningful relationships with your clients through Zoho Desk's customer management tools, which allows businesses to track clients, understand their demands, and continually provide value to clients.
Community
Create and expand a client, prospect, and visitor community.
Base of Knowledge
Make a store of answers to frequently requested questions.
Help desk for many brands
Create a different self-service site for the clients of each brand.
Guided Discussions
A low-code platform for creating self-service experiences for customers and service teams that is readily adjustable.
Self-service that may be embedded
Integrate consumer self-service features into your websites and mobile apps with the ASAP plugin.
Assisting companies of all sizes
Yuxuan Technology looks forward to assisting businesses of all sizes with high-quality customer service system solutions that fit seamlessly with their workflow, complement their staff skills, and raise the bar of their customer care teams.
a startup group
Early service team deployment
Accomodate business expansion
Laying the groundwork for dependable client relationships
a modest company
Serving an expanding clientele
Become a brand aficionado
Surpass peers' benevolent development
a large company
Logical overall approach
Outstanding service system
Create a top-notch customer experience
Why Do You Want Zoho Desk?
Half as fast as alternative customer service software to implement
Program for training with a short learning curve
Highly adaptable for every area, brand, and industry
Easily transition with the aid of your account manager
Long-term contracts, no additional fees
Respect international data protection laws and guidelines, such as GDPR, PIPL, HIPAA, CCPA, etc.
Simple Pricing More Surprise
Standard
US$168
/user/billed annually
All the essential support features to augment your customer service team.
Professional
US$276
/user/billed annually
Simplified collaboration and process automation functionalities for fast-growing teams.
Enterprise
US$480
/user/billed annually
Advanced AI and customization capabilities to enable enterprise-grade support.
Zoho Desk Digs with You
Great Potential in Customer Service